2017

Frequently Asked Questions (FAQ)

Is there a probationary period to our services?

There is no probationary period, as we ensure that our service level agreements offer flexible terms for both parties involved.

Who can benefit from our services?

Some examples include:

  • Small to Medium-Sized Businesses (SMBs): Businesses looking to enhance their online presence, streamline operations, or implement custom IT solutions to support growth.
  • Startups: Entrepreneurs needing tailored platforms, websites, or business systems to launch and scale their ideas effectively.
  • E-Commerce Stores: Retailers seeking optimized online stores with integrated inventory management and secure payment processing.
  • Educational Institutions: Organizations needing e-learning platforms, custom training solutions, or online resource hubs.
  • Membership-Based Organizations: Associations or groups requiring websites with membership portals, forums, or management systems.
  • Service Providers: Businesses such as consultants, agencies, and professionals looking for lead generation tools, appointment scheduling systems, or operational platforms.
  • Non-Profits: Organizations aiming to improve their digital outreach, fundraising capabilities, and operational efficiency.
How do I get started with SIRCADIA?

Simply contact us through our contact form or email us at sircadia@sircadia.com. We’ll schedule an initial consultation to understand your needs and create a tailored solution for your business that makes sense for you.

Can I combine multiple types of website functions into one platform?

Absolutely! We specialize in creating versatile, all-in-one platforms that integrate multiple website functions seamlessly. Whether you need a website that combines e-commerce, membership management, e-learning, lead generation, or a forum, we can develop a custom solution tailored to your needs. Our goal is to ensure that all functionalities work together smoothly, providing a cohesive experience for both your team and your users. Let us know your specific requirements, and we’ll design a platform that meets all your goals.

If I get a product or system built: can you update and maintain it after for clients?

Yes, we offer ongoing update and maintenance services for all products and systems we build. Whether it’s a website, business platform, or custom system, we ensure it remains secure, up-to-date, and optimized for performance. Our services include regular updates, troubleshooting, and enhancements based on your evolving needs, so you can focus on your business while we handle the technical details. Let us know your requirements, and we’ll create a tailored maintenance plan for you.

Do you offer payment plans?

Yes, we offer flexible payment options for certain projects. We can discuss the details during your consultation.

How will I communicate with your team during a project or for continued service?

You’ll have a dedicated project manager who will keep you updated on progress, answer any questions, and ensure everything runs smoothly.

Do you provide IT solutions for business operations or functions?

Yes, we specialize in providing tailored IT solutions to enhance business operations and streamline functions. Whether you need software integration, process automation, or tools to improve collaboration and efficiency, we work closely with you to develop and implement solutions that align with your specific business goals. From optimizing workflows to ensuring secure and reliable IT infrastructure, our services are designed to help your business operate seamlessly and effectively.

Above are some common questions we have received from clients and interested parties in our services over the years. However, if you have any questions regarding our services, please feel free to reach out through our general email channel: sircadia@sircadia.com